Zaloni Ideas
Status On the Backlog
Categories Workflow
Created by Mrinmoy Jyoti Kaushik
Created on Sep 21, 2020

make the status of workflows in RUNNING “Failed” in case of Communication Link Failure

In case there is a communication link failure due to disconnection from mysql database, the workflows remain in the RUNNING state even thought the workflow actually fails at backend.

There should be a mechanism to mark these as FAILED in sucs a scenario.

For reference, please check the Jira ticket https://zaloni.atlassian.net/browse/PS-21201 and https://zaloni.atlassian.net/browse/PS-21316 for details

Support Ticket PS-21201
Customer Impact Major inconvenience
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